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jester2005
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Joined: 12 Dec 2005
Posts: 47

PostPosted: Wed Aug 18, 2010 2:04 pm    Post subject: Settings Reply with quote

I noticed that I am not receiving any found notifications for my caches. Anyone know why?
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Haggis Hunter
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Joined: 29 Aug 2005
Posts: 2487
Location: The building site formally known as Edinburgh!

PostPosted: Wed Aug 18, 2010 2:55 pm    Post subject: Reply with quote

Is this just a new thing? Have you checked that your email address is typed in correctly for your account?

GC.com does do this sometimes, for example I never received any of FoF's or JA's logs for my Heriot Watt caches, yet they did visit, I was with them for a couple and they did log them, but no emails for me.
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jester2005
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Joined: 12 Dec 2005
Posts: 47

PostPosted: Wed Aug 18, 2010 3:16 pm    Post subject: Reply with quote

I know that there have been some changes with the website, but I've not changed any of my settings. The logs show they are still being found. Confused
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cooltshirt
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Joined: 03 Jan 2009
Posts: 71
Location: Auld Reekie

PostPosted: Wed Aug 18, 2010 5:32 pm    Post subject: Reply with quote

I am still receiving notifications as I would expect. Nothing in this respect was affected by the recent website changes.
Perhaps double check the mailbox, is it full / working correctly and so on and you haven't inadvertently altered your email on gc.com?
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Haggis Hunter
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Joined: 29 Aug 2005
Posts: 2487
Location: The building site formally known as Edinburgh!

PostPosted: Wed Aug 18, 2010 7:27 pm    Post subject: Reply with quote

Who is your email provider. I sacked AOL a few years ago because they refused to deliver Groundspeak emails. They had blocked all of Groundspeak emails from going to every member that had an AOL account.
One or two other email companies have done the same. So it may be worth checking that?

To my knowledge Gmail do not and will not block Groundspeak emails. They have done it once and apologised and said it would not happen again.
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Original A1
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Joined: 03 Jul 2009
Posts: 81
Location: Auld Reekie

PostPosted: Thu Aug 19, 2010 8:18 pm    Post subject: Reply with quote

This happened to me just after the Mega and I knew from chatting to cachers that they'd found caches of mine, so should have had the logs.

I have a Hotmail account and I think what I did was went into the settings to add any @geocaching.com suffix onto the approved list. That did the trick.

If you're not with Hotmail, I'm not sure what the solution is, but you could try similar...?

Good luck.

Smile
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Haggis Hunter
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Joined: 29 Aug 2005
Posts: 2487
Location: The building site formally known as Edinburgh!

PostPosted: Fri Aug 20, 2010 7:17 am    Post subject: Reply with quote

Ah yes, hotmail have been guilty of treating Groundspeak emails as spam.
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ayr_lad
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Joined: 27 Jul 2009
Posts: 13
Location: Edinburgh

PostPosted: Fri Aug 20, 2010 2:39 pm    Post subject: Reply with quote

Haggis Hunter wrote:
Who is your email provider. I sacked AOL a few years ago because they refused to deliver Groundspeak emails. They had blocked all of Groundspeak emails from going to every member that had an AOL account.
One or two other email companies have done the same. So it may be worth checking that?

To my knowledge Gmail do not and will not block Groundspeak emails. They have done it once and apologised and said it would not happen again.


I use GMail and Sky and mails get through okay. Never had an issue.

Cheers
ayr_lad
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